Getting started with
Gemba Walks
To find areas for improvement, go to where the work is being done
The goal of a Gemba walk is to get you up-close and personal with the most important functions of your workplace.
This guide covers:
- How to get started with Gemba Walks
- Key questions to ask during a Gemba Walk
- What to do with the information that you find at the Gemba
The Better SMB
Beyond his consulting work, Rob Bull is the co-creator and co-host of the Better SMB Podcast, a platform dedicated to helping small and medium-sized businesses improve performance, strengthen leadership, and achieve sustainable growth.
Through conversations with business owners, industry experts, and operational excellence practitioners, Rob explores practical strategies that organisations can apply to build capability, improve productivity, and create lasting success.
The podcast reflects NZLA's commitment to sharing real-world knowledge and making world-class thinking accessible to New Zealand businesses, regardless of size.
Listen to the Better SMB Podcast: The Better SMB Podcast on Spotify
For additional resources based on the Better SMB, including the sector leading Perform IQ Tool. Head to The Better SMB Website.