ROOT CAUSE ANALYSIS TOOL:
5 Whys
Got 99 problems, but your team ain't one?
Show me someone who says there are no problems in their business, and I'll show you a liar! Having no problems IS a massive problem because we learn and grow when we're in problem solving mode.
This eBook introduces the 5 Whys Root Cause Analysis tools. It helps to make sure that the problem you're solving, is the actual problem that needs to be solved.
The Better SMB
Beyond his consulting work, Rob Bull is the co-creator and co-host of the Better SMB Podcast, a platform dedicated to helping small and medium-sized businesses improve performance, strengthen leadership, and achieve sustainable growth.
Through conversations with business owners, industry experts, and operational excellence practitioners, Rob explores practical strategies that organisations can apply to build capability, improve productivity, and create lasting success.
The podcast reflects NZLA's commitment to sharing real-world knowledge and making world-class thinking accessible to New Zealand businesses, regardless of size.
Listen to the Better SMB Podcast: The Better SMB Podcast on Spotify
For additional resources based on the Better SMB, including the sector leading Perform IQ Tool. Head to The Better SMB Website.